Monday 4 February 2013

ورشة عمل : إدارة التسويق والمبيعات – اسطنبول – تركيا من 7 – 16 ابريل 2013

تدعوكم الدار العربية للتنمية الإدارية

لحضور ورشة عمل

 ( إدارة التسويق والمبيعات)

بإعتماد : معهد المدراء المحترفين IPM                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        

Institute of Professional Managers

اسطنبول    –  تركيا        للفترة من 7 – 16 ابريل  لعام 2013

 

بغرض تنمية المهارات اللازمة للعاملين في مجال التسويق والمبيعات وللحفاظ على علاقات أفضل مع العملاء، بهدف إثراء المشاركين بالمفاهيم والأسس الحديثة في مجال التسويق والمبيعات، والتعرف على العملية التسويقية ودور عناصر المزيج التسويقي فيها، وتنمية المهارات اللازمة في مجال وضع الخطط التسويقية؛ كان انعقاد هذا البرنامج التدريبي الذي يعرض للعديد من المحاور العلمية في سياق عملي منها : دور التسويق في المنظمات الحديثة - الأدوات التسويقية في ظل بيئة متغيرة - استراتيجيات المزيج التسويقي كمدخل لتحسين الميزة التنافسية - إدارة المبيعات وإستراتيجيات البيع.

 

المستهدفين في ذلك : مستهدفين في ذلك  مدراء ونواب مدراء التسويق والمبيعات ورؤساء أقسام المبيعات والتسويق وكافة العاملين في مجال التسويق والمبيعات.

وبهذه المناسبة يسعدنا دعوتكم للمشاركة وتعميم خطابنا على المهتمين بموضوع البرنامج وإفادتنا بمن تقترحون توجيه الدعوة لهم علماً بأن رسوم الاشتراك 2000 دولار أمريكى للفرد.

لمزيد من المعلومات يمكنكم التواصل مع

مدير التدريب

ريهان سالم

جوال 00201006000691

هاتف 0020237800693 - 0020237800583   فاكس 0020237800573- 0020235866323

البريد الإلكترونى   Rsalem@Arabhous.org      الموقع الإلكترونى Arabhous.org


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[PF:171731] An Islamic Approach to Business Ethics (part 2)

In the name of Allah, the Most-Merciful, the All-Compassionate
 
"May the Peace and Blessings of Allah be Upon You"
 
Praise be to Allaah, we seek His help and His forgiveness. We seek refuge with Allaah from the evil of our own souls and from our bad deeds. Whomsoever Allaah guides will never be led astray, and whomsoever Allaah leaves astray, no one can guide. I bear witness that there is no god but Allaah, and I bear witness that Muhammad is His slave and Messenger.
 
  
Bismillah Walhamdulillah Was Salaatu Was Salaam 'ala Rasulillah
As-Salaam Alaikum Wa-Rahmatullahi Wa-Barakatuhu


 
   http://hifzanshafiee.files.wordpress.com/2012/05/business-ethics-8x6.jpg
An Islamic Approach to Business Ethics
Dr Sabahuddin Azmi[1]
Part 2

   
 Missed Part 1.. Read from here

 
Trade through Mutual Consent

Mutual consent between the parties is a necessary condition for the validity of a business transaction. It, therefore, follows that a sale under coercion is not acceptable in Islam. A sale transaction is to be regarded as legal only if it is made through the mutual consent of the parties concerned.

Taking advantage of someones plight and charging high price is also a form of pecuniary exploitation and as such forbidden in Islam.
 
O you who believe! eat not up your property among yourselves in vanities: but let there be amongst you traffic and trade by mutual goodwill: nor kill [or destroy] yourselves: for verily Allah has been to you Most Merciful ( Quran 4.29) .
 
Thus two key elements of general theory of contract are endorsed emphatically in these verses: mutual consent and gainful exchange. One can also find importance of mutual consent for legality of a business deal. The Prophet (sws) is reported to have said:
 
A sale is a sale only if it is made through mutual consent. (Ibn Majah, No: 2176)
 

Truthfulness in Business Transactions

Islam encourages truthfulness in business transactions and raises the status of a truthful merchant so much so that he will be at par with the holy warriors and martyrs, in the Hereafter.

The Prophet (sws) is reported to have said:
  The truthful merchant [is rewarded by being ranked] on the Day of Resurrection with prophets, veracious souls, martyrs and pious people. (Tirmidhi, No: 1130)
 
The Prophet (sws) has also exhorted the believers to strictly adhere to truthfulness in business transactions. He says:
 
The seller and the buyer have the right to keep or return the goods as long as they have not parted or till they part; and if both the parties spoke the truth and described the defects and qualities [of the goods], then they would be blessed in their transaction, and if they told lies or hid something, then the blessings of their transaction would be lost. (Bukhari, No: 1937)
 
The tradition implies that Allah blesses business dealings if both the buyer and the seller are true to each other. Telling lies and hiding facts will result in the loss of divine blessing.
 
The Holy Prophet said: Traders are wicked people.
The Companions asked: O Messenger, has Allah not permitted business?
The Messenger replied: Of course He has declared trading lawful. But they (i.e. the traders) will swear by Allah and do evil, they will not speak but tell lies
. (
Ahmad, No: 14982)
 

Trustworthiness in Business Transactions

Trustworthiness is one of the most important principles of ethical discipline in commercial transactions. Trust is a moral virtue and duty incumbent on a Muslim in the performance of his affairs. It demands sincerity in work and purity of intention from every believer. A true Muslim trader will not, therefore, barter his Akhirah (hereafter) for worldly gains. He will avoid fraud, deception, and other dubious means in selling his merchandise. The sense of mutual trust demands that the pros and cons of commodity be revealed to the buyer so that he purchases the commodity in full satisfaction.

Says the Holy Quran:
 
O you believers! Do not betray Allah and the Messenger, nor knowingly, betray your trusts. (8:27)
 


Generosity and Leniency in Business Transactions

One should be lenient and generous in bargaining. Therefore, whoever demands his debt back from the debtor should do so in a decent manner. The Prophet (sws) invokes Allah's mercy thus:
 
May Allah's mercy be on him who is lenient in his buying, selling, and in demanding back his money [or debts]. (Bukhari, No: 1934)
 
The Prophet exhortation to Muslims means that a creditor should be easy and generous in demanding back his money. The debtor, in turn, should also give back the debt to the creditor on time with due thanks and politeness. The Prophet (sws) was the best of all people in repaying the debts.
 
Abu Rafi reports that the Prophet (sws) took a young camel on loan. When camels came to him in charity, he asked Abu Rafi to give the creditor a young she camel. Abu Rafi pointed out that there was no young camel except for a four–year old camel of a very good quality. The Prophet (sws) said: Give him the best one, for the best amongst you is he who repays the rights of others handsomely. (Muslim, No:  3002)

 
Honouring and fulfilling Business Obligations


Islam attaches great importance to the fulfillment of contract and promises. Islamic teachings require a Muslim trader to keep up his trusts, promises and contracts. The basic principles of truth, honesty, integrity and trust are involved in all business dealings. The Holy Quran emphasizes the moral obligation to fulfill ones contracts and undertakings. A verse states thus:
 

O you who believe! Fulfil [your] obligations. (5:1)

 
 
 
Another tradition condemns promise-breaking as the hallmark or trait of a hypocrite:
 
If he makes a promise, he breaks it, and if he makes a compact, he acts treacherously. (Bukhari, No: 32)
 
 


Fair Treatment of Workers

Islam puts certain conditions and restrictions to obviate the chances of bitterness between the employer and employees. Islam encourages and promotes the spirit of love and brotherhood between them. According to the Islamic teachings it is the religious and moral responsibility of the employer to take care of the overall welfare and betterment of his employees. Fair wages, good working conditions, suitable work and excellent brotherly treatment should be provided to the workers. The last Prophet of Allah (sws) has explained this principle in the following words:
 
Those are your brothers [workers under you] who are around you, Allah has placed them under you. So, if anyone of you has someone under him, he should feed him out of what he himself eats, clothe him like what he himself puts on, and let him not put so much burden on him that he is not able to bear, [and if that be the case], then lend your help to him. (Bukhari, No: 2359)
 
The Prophet (sws) also said:
 
I will be foe to three persons on the Last Day: one of them being the one who, when he employs a person that has accomplished his duty, does not give him his due. (Bukhari, No: 2109)
 
The Prophet (sws) is also reported to have said:
 

The wages of the labourers must be paid to him before the sweat dries upon his body. (Ibn Majah, No: 2434)

 

to be contd...



 
 
 

[1]. Dr. Sabahuddin Azmi, Ph. D. (Economics), Lecturer, College of Islamic Banking, World Al-Lootah University (Internet), Dubai.

 

  Permission is granted to circulate among private individuals and groups, to post on Internet sites and to publish in full text and subject title in not-for-profit publications.
 
 

IMPORTANT WARNING Please circulate


 

 
"Give me the money that has been spent in war and I will clothe every man, woman, and child in an attire of which kings and queens will be proud. I will build a schoolhouse in every valley over the whole earth. I will crown every hillside with a place of worship consecrated to peace." - Charles Sumner
"War does not determine who is right - only who is left." - Bertrand Russell
"It'll be a great day when education gets all the money it wants and the Air Force has to hold a bake sale to buy bombers." - Author unknown, quoted in You Said a Mouthful edited by Ronald D. Fuchs

As-Salamu 'Alaikum Wa Rahmatullahi Wa Barakatu

A new version of the Quran has been released on the Apple APP STORE by the ahmadiyyah/qadiani community.

The name of the app is "The Holy Quran, Arabic text and English translation". "Translated by Maulvi Sher Ali, Ahmadiyya
Community" has been clearly mentioned in the app information in iPhone App Store.

Please make Muslims aware not to buy/download this app!


Boycott this product as the contents of this application are incorrect/misleading & contradict the teachings of the Holy Quran and Hadith.


Please forward this to everyone so they are made aware even to those without androids or iPhones so they can inform others insha-Allah.
 
PLEASE DO NOT IGNORE
There is no God But Allah and Muhammad (May peace be upon him) is Allah's (Last) Messenger
 




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Thanks & Best regards,
 
Imran Ilyas
Cell: 00971509483403

****People oppose things because they are ignorant of them****

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Re: {Kantakji Group}. Add '11656' أبحاث ومقالات في التسويق الإسلامي

بسم الله الرحمن الرحيم
السلام عليكم ورحمة الله وبركاته

بالبحث عن العبارة (المهارات البيعية وجودة خدمة العملاء) في محرك البحث الخاص بمركز أبحاث فقه المعاملتت الإسلامية ستجد ٥٢ نتيجة بحث مفيدة.

لا تنس الصلاة على نبي الرحمة والدعاء الصالح للمسلمين..

Dr. Samer Kantakji,
Islamic Business Research Center Chairman,
Global Islamic Economics Magazine Editor, 
AREES University Chairman,

Mobile:      +963 94 4273 000
Tel:           +963 33 2530 772
Tel / Fax:  +963 33 2518 535
SKYPE:       Kantakji

Related links:
Al Khuwarizmi Institute,

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2013/2/4 chnawa Azaz <achnawa@yahoo.fr>
من فضلك مذكرةبعنوان المهارات البيعية وجودة      خدمة العملاء


De : Amara Assi <amara981@yahoo.com>
À : د.سامر قنطقجي <kantakjigroup@googlegroups.com>
Envoyé le : Lundi 4 février 2013 8h47
Objet : {Kantakji Group}. Add '11649' أبحاث ومقالات في التسويق الإسلامي

أبحاث ومقالات في التسويق الإسلامي
على الرابط الآتي
http://www.iimassociation.com/arabic/publications-papers.php
 
 
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سياسة النشر في المجموعة:
ترك ما عارض أهل السنة والجماعة... الاكتفاء بأمور ذات علاقة بالاقتصاد الإسلامي وعلومه ولو بالشيء البسيط، ويستثنى من هذا مايتعلق بالشأن العام على مستوى الأمة... عدم ذكر ما يتعلق بشخص طبيعي أو اعتباري بعينه باستثناء الأمر العام الذي يهم عامة المسلمين... تمرير بعض الأشياء الخفيفة المسلية ضمن قواعد الأدب وخاصة منها التي تأتي من أعضاء لا يشاركون عادة، والقصد من ذلك تشجيعهم على التفاعل الإيجابي... ترك المديح الشخصي...إن كل المقالات والآراء المنشورة تُعبر عن رأي أصحابها، ولا تعبّر عن رأي إدارة المجموعة بالضرورة.
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سياسة النشر في المجموعة:
ترك ما عارض أهل السنة والجماعة... الاكتفاء بأمور ذات علاقة بالاقتصاد الإسلامي وعلومه ولو بالشيء البسيط، ويستثنى من هذا مايتعلق بالشأن العام على مستوى الأمة... عدم ذكر ما يتعلق بشخص طبيعي أو اعتباري بعينه باستثناء الأمر العام الذي يهم عامة المسلمين... تمرير بعض الأشياء الخفيفة المسلية ضمن قواعد الأدب وخاصة منها التي تأتي من أعضاء لا يشاركون عادة، والقصد من ذلك تشجيعهم على التفاعل الإيجابي... ترك المديح الشخصي...إن كل المقالات والآراء المنشورة تُعبر عن رأي أصحابها، ولا تعبّر عن رأي إدارة المجموعة بالضرورة.
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سياسة النشر في المجموعة:
ترك ما عارض أهل السنة والجماعة... الاكتفاء بأمور ذات علاقة بالاقتصاد الإسلامي وعلومه ولو بالشيء البسيط، ويستثنى من هذا مايتعلق بالشأن العام على مستوى الأمة... عدم ذكر ما يتعلق بشخص طبيعي أو اعتباري بعينه باستثناء الأمر العام الذي يهم عامة المسلمين... تمرير بعض الأشياء الخفيفة المسلية ضمن قواعد الأدب وخاصة منها التي تأتي من أعضاء لا يشاركون عادة، والقصد من ذلك تشجيعهم على التفاعل الإيجابي... ترك المديح الشخصي...إن كل المقالات والآراء المنشورة تُعبر عن رأي أصحابها، ولا تعبّر عن رأي إدارة المجموعة بالضرورة.
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